Are you a new student? Visit RegHelp for new students for step-by-step instructions on how to register for courses in Connect, how to get started with MtA web services, and video tutorials.

For returning students:

  1. Make sure to choose your courses and plan your schedule
     
  2. Check your assigned start date and time
    Registration for the fall and winter terms normally open in May. Each student is assigned a start date/time to register for classes for the upcoming academic year. These will be communicated via your MtA e-mail. See academic dates and deadlines for more info.
     
  3. Pay your registration deposit
    Pay your $100 registration deposit for the upcoming academic year by the due date. Students who have not paid their registration deposit by the deadline will not be able to make changes to their registration until the deposit has been received.

Register for classes

  • Log in to Connect with your MtA username and password
  • Select 'Connect for students'
  • Select 'Register for classes' under the registration heading
  • Select 'My Class Schedule' to confirm your registration prior to the registration deadline at the start of each term

Questions? Need technical assistance?
Contact RegHelp at reghelp@mta.ca or (506) 364-2269.

Connect FAQ

What is Connect?
Connect is Mount Allison's information service for students. Here you can access your personal profile (e.g. address, contact information), academic profile (e.g. transcripts, grades), financial information, personalized timetable, and exam schedules. Connect is also used to register for courses. You can also use Connect to produce an official confirmation of enrollment letter, and request a preferred first name change. Once you have been accepted and paid your registration deposit login and select Connect for Students.

Is there a step-by-step guide for course registration in Connect?
Please review this document for step-by-step instructions to register for courses in Connect.

Are video tutorials available to help me navigate course registration in Connect?   
A series of video tutorials is available to help you learn more about how to register, drop, and waitlist for courses in Connect. Check out this video series to familiarize yourself with other functions in Connect. 

I don't know my username for Connect. Who do I contact?
Your username is the first part of your Mount Allison email address. If you still aren't certain please contact regoffice@mta.ca or (506) 364-2269.

I forgot my password for Connect. Who do I contact?
The password for Connect is the same password you use for your Mount Allison email. You can manage and reset your password online. If the self-serve password system does not resolve your problem please contact helpdesk@mta.ca or (506) 364-2473.

My account was locked because of too many unsuccessful login attempts. What do I do?
Wait for six minutes and try again. While waiting, make sure that CAPS LOCK and NUM LOCK keys are not on. If your password still does not work, please contact computing services at helpdesk@mta.ca 

Where do I find which courses are being offered this year?
On Connect and in the course timetables.

Which browsers can I use with Connect?
Connect will operate effectively with the Firefox, Google Chrome, or Microsoft Internet Explorer browsers on PCs or Macs.

What courses can I register for online?
You can register for any fall, winter, or spring term undergraduate courses offered at Mount Allison.

When can I register for my courses?
In order to avoid overloading the system, each student is assigned a start date/time. These will be communicated via e-mail. Please refer to academic calendar section 10.4 for regulations regarding add/drop and withdrawal deadlines. For specific dates see the calendar of events and the deadlines page.

What is the difference between "Express selection for registration" and "Search and register for classes" under the Register for Classes section of Connect?
If you have already chosen the courses you would like to register for and have the synonyms for each class, "Express selection for registration" will place these courses in your preferred sections list without having to search for each individual course.
The "Search and register" method is useful for finding courses with specific search criteria. You can search for classes by time, professor, subject, and more. This method can be useful, but please remember that the system will time-out after a period of inactivity.

What is a preferred sections list?
The preferred sections list is the final step before registration, which allows you to assemble a short list or favourites list of courses that you are considering but may not be entirely decided on. It saves you from having to go through the search process every time you want to make changes to your schedule. Instead, you can go straight to the preferred sections list on the “Register and drop” page to see the courses you previously selected.

WARNINGS AND ERRORS

My account was locked because of too many unsuccessful login attempts. What do I do?
Wait for six minutes and try again. While waiting, make sure that CAPS LOCK and NUM LOCK keys are not on. If your password still does not work, please contact computing services at helpdesk@mta.ca.

I am unable to register — the system says I must declare a major.
Bachelor of Arts and Bachelor of Science students must formally declare a major and a minor by the end of their second year (or upon completion of 54 credits.) Alternatively, students can declare a double major or a triple minor. Bachelor of Commerce students must formally declare a minor in a non-Commerce discipline by the end of their second year. In lieu of a minor, students may opt to complete a major. You must declare a major before Connect will allow you to register for courses. To do so, fill out the declaration of major/minor form. Please allow time for your account to update.

I clicked on 'Submit' but got kicked out of the system or got a message about security.
This may happen if you double-click submit or click submit too many times. When clicking submit, do so once and wait for the next screen to appear.

When I tried to register for courses via Connect, I received a message saying I am not eligible for registration.
This means that there is a restriction placed on your record. You must contact the Registrar’s Office at regoffice@mta.ca for assistance.

I get the message "*is required field." What does it mean?
This message appears when you have not entered a value in a required field. Normally the term field (fall or winter) is a required field.

I received a multiple submit warning. What does it mean?
This message is displayed when the submit button on any page within Connect is hit more than once. If you were attempting to make a change to your timetable by adding or dropping a class, check your schedule (my class schedule) to see if your request was processed or not. Press the menu button in the top right hand corner to continue using Connect.

I received the following message: "XXXX-3201-A — prerequisites have not been met and permission by department has not been granted.”
This message indicates that you do not currently have the prerequisites to take this course. Keep in mind that students must receive a grade of C- or higher (or a P if course is a transfer credit) in order for the course to count towards prerequisite requirements. Students may contact the department should they wish to be granted permission to take a course without the prerequisites. If permission is granted, the department head will notify the registration helpdesk and you will be registered by RegHelp. An e-mail confirmation will be sent once you are registered for the course.

I received the following message: "XXXX-1001-A conflicts with XXXX-1501-A."
This error message may arise if you try to enrol in two classes that occur at the same time or if a course is listed under two faculties and you attempt to enrol in both. Check the course descriptions and time carefully for any conflicts.

I received the following message: "XXXX-1001-A requires registration in course XXXX-100L" OR "XXXX-100L requires registration in course XXXX-1001."
This message appears when a course has a compulsory lab component, and you have registered for a class but not the lab or the lab but not the class. Courses simply end with a four-digit number, while labs end with an L followed by the section number (ex. BIOL 100L-4.) Consult the course offerings list, and look up the course you have just registered for. If a lab is required for that course it will be listed directly under the course with an L and section number.
Please be sure that you enrol in all labs for classes that have compulsory lab components.

I received the following message: "Student requires instructor's consent to register in XXXX-1001-A."
You require the consent of the instructor before you can enrol in this course. Contact the department for permission. If permission is granted, the instructor will then notify the registration helpdesk and and you will be registered by RegHelp. An e-mail confirmation will be sent once you are registered for the course.

I received the following message: "You are already registered for XXXX-1001."
This simply indicates that you have already successfully registered for this course. If this is your intent, no further actions need to be taken.

I received the following message: “XXXX-1201-A has no available seats for this registration.”
This is an indication that the course is full and has no available spots for new registrations. Generally for courses such as these automated wait lists will be generated. Once a spot becomes available, the seat will be offered to the next student on the wait list (wait lists are ordered on a first-come, first-served basis.) This student will then have 48 hours in which to register themselves in the course before the spot is offered to the next student on the wait list. Students are encouraged to maintain a full course load despite being wait listed for courses. If admitted to a wait listed course, students may re-arrange their schedule as they see fit.

I received the following message: "You are not eligible for registration. Our records indicate you have not yet paid the required $100 deposit."
You cannot proceed with course registration because the Registrar’s Office has not yet received your $100 deposit. Contact the Registrar’s Office at (506) 364-2269 or at regoffice@mta.ca for more information.

I received the following message: "$$ Restriction — Owes Money."
According to our records you have an outstanding balance and cannot register for classes until your balance is paid. Contact the Registrar’s Office at (506) 364-2269 or regoffice@mta.ca for more information.

I received the following message: “You may not drop all your classes using this process. If your intention is to withdraw from this institution then you must contact the Registrar's Office.”
You may see this error message if you attempt to drop all of your courses in order to add new courses. In order to change your schedule, leave at least one course on your schedule at all times. If you are planning to withdraw from the University, please fill out and submit the withdrawal form available through Connect.

Once you've registered for courses, make sure to purchase your books and course materials.

 

Waitlists

If you are unable to register for a course because it is already full, most courses have a wait list option to which you can add your name. Seats may become available as other students make registration changes, or as departments monitor demand. Don't be discouraged if you are wait listed for a course.

How do wait lists work?

If space becomes available in a course students are offered a spot on a first-come first-served basis according to their place on the wait list. There is no way for students to view their position on the wait list.

Students may or may not be registered off the wait list prior to the last day for change in registration (fall and winter terms) so you should still register for a full course load.

You can be active on any number of wait lists while you are registered in a full course load. You may wait list for a course that has a time conflict with another course for which you are already registered. However, you will not be allowed to register for courses that conflict.

It takes time to process a wait list. If you are not wait listed for a full course and you see there are open spaces you will not be able to register yourself in the course. You will have to put yourself on the wait list in order to be moved into the course, if space becomes available.

How will I know if I got into the course?

If you are offered a seat in a course for which you are wait listed, you will receive an e-mail to your @mta.ca account from the registrar’s office granting a 48-hour period for you to register.

You will be able to add yourself to the course during this time frame and then, if necessary, drop a course so that your course load does not exceed 15 course credits (unless you are eligible and wish to overload).

If you do not register for the wait listed course within the allotted time, you will be removed from the wait list for that course.

If you are wait listed for a course when classes begin you should attend the first class and contact the course instructor to inquire about the likelihood of registration in the course.

If you have concerns about degree planning because of wait listed courses please contact the academic advisor or a program advisor.

 

Special permission to register for courses

A student who does not have the stated course prerequisites must receive written permission from the appropriate department head or program director to waive the requirement.

How to request special permission

Students should e-mail the appropriate department head to request permission to register in a course for which they lack the prerequisites.

Am I eligible?

Many courses require knowledge of material covered in other courses to ensure that a student has the background necessary to complete the course successfully.

A prerequisite states the requirement that must be completed or waived before registration in a course is permitted. This requirement may consist of one or both of the following:

  • having a certain registration status (i.e. in a particular program or having a specified standing); or
  • having earned credit for a course or combination of courses. Students must obtain a grade of at least C- in each course used to fulfill this requirement.
Other course permission requests

The permission request form should be filled out and submitted when a student seeks permission: 

  • for late registration
  • for late withdrawal
  • to register in a timetable conflict
  • to overload
  • to take a course or courses on a letter of permission from another institution while on academic probation
  • approval of application for a second undergraduate degree

To access the permission request form, go through Connect.


      Withdrawing from courses

      Before our withdrawal deadline each term, you can drop individual courses without academic penalty in Connect > Register and drop classes. Please confirm the withdrawal by checking 'My Class Schedule' in Connect.

      For specific withdrawal dates, see academic dates and deadlines.

      If you experience difficulties completing the course withdrawal process on Connect, contact reghelp@mta.ca immediately. 

      Students who are contemplating full withdrawal from university (withdrawing from all courses in a single term or all courses in multiple terms) should complete the 'Withdrawal Request University and/or Residence' form in Connect. See academic regulation 10.4.5. Withdrawal from University.

      Please note, academic withdrawal deadlines vary from financial deadlines for tuition refunds. For information on withdrawals and student accounts please see academic regulation 4.5 Withdrawals and Student Accounts

      Withdrawal period without academic penalty — fall and winter terms

      All students registered during the fall and winter terms may withdraw without penalty from 3-credit fall and winter term courses until the Friday of the eighth week in each term.

      All students registered during the fall and winter terms may withdraw without penalty from 1, 3, and 6-credit full year courses until the Friday of the second week in the winter term.

      It is your responsibility to ensure that you have properly withdrawn from a course by the timelines outlined above if you do not wish to remain registered in a course. Please confirm the withdrawal by checking 'My Class Schedule' in Connect. Non-attendance does not constitute withdrawal from a course.

      For more details, see academic regulation 10.4.3. Withdrawal Period Without Penalty.

      Withdrawal period without academic penalty — spring/summer term

      Students registered for 7-week courses during spring term may withdraw without academic penalty before the end of the fourth week of classes. Please see section 4.5.3 for financial information.

      For specific intensive study courses the Registrar's Office will designate the deadline for withdrawal without penalty.

      Students registered in courses running May through August in the Spring/Summer term may withdraw without academic penalty provided that such withdrawal occurs before not more than half the time limit for the course has elapsed.

      Any student who does not withdraw from a course in accordance with these regulations must remain registered in the course and will receive a grade.

      It is your responsibility to ensure that you have properly withdrawn from a course by the timelines outlined above if you do not wish to remain registered in a course. Please confirm the withdrawal by checking 'My Class Schedule' in Connect. Non-attendance does not constitute withdrawal from a course.

      See academic regulation 10.4.3. Withdrawal Period Without Penalty.

      Late course withdrawal

      A student who wishes to withdraw from a course after the deadline outlined in 10.4.3 because of a serious ongoing medical or personal issue that makes completion of the course unreasonable may apply to the Registrar (or direct delegate) to request consideration for a late withdrawal by completing a Late Withdrawal Permission Request Form.

      Where appropriate, documentation from a medical professional to support the request for a late withdrawal may be required. A decision will be made in consultation with the Director of Accessibility and Student Wellness.

      Any request for a late withdrawal from a course must normally be submitted before the beginning of the exam period or, if there is no final exam, before the submission deadline for the final paper/assignment, and before a final grade has been recorded for a course.

      A 'W' notation will be recorded on the transcript for approved late withdrawal from a course.

      see academic regulation 10.4.4. Late Course Withdrawal After the End of the Withdrawal Period

      If your request is denied, you will remain registered in the course and a final grade will be calculated and entered on your transcript. Decisions about late withdrawals can be appealed to an Academic Dean within three calendar days of the decision.