URGENT ASSISTANCE & 24/7 CRISIS SUPPORT
| CRISIS SITUATIONS: The SOCCT is not equipped to respond to crisis situations where there is an active or immediate risk of violence towards oneself or others or in cases where a person is presenting with delusions or hallucinations. In crisis situations, call 911 and notify Mount Allison security (506-364-2228). |
If you're concerned about a student's well-being or safety, please make a referral to SOCCT.
The Student of Concern Case Team (SOCCT) is a multi-disciplinary group of Mount Allison staff who support the wellbeing of students by assessing identified concerns and/or behaviours and responding appropriately.
A referral should be made to the SOCCT when there is a significant but non-emergency concern for a student’s health and wellbeing or to the Mount Allison Community.
Recognizing signs of distress and providing support
It can be challenging to know if someone is struggling and when to offer support. There are many factors that determine how comfortable we are in reaching out to offer support, such as the relationship we have with the person (faculty, support staff, friend), and our personal experiences.
Mount Allison aims to create a caring campus community where everyone feels supported and where community members look out for each other. In order to support this goal we have put together resources and training to assist increasing knowledge of how to recognize signs of distress, how to provide support and when to reach out for further assistance. Find information here.
Please note that the Student of Concern Case Team will not be active during the Holiday Break. Referral received after Dec. 19 will be reviewed on Monday Jan. 6.
To make a referral:
- Complete this form:
- Upload it here: SOCCT Form Upload
If you have any issues with the form or upload, email studentofconcern@mta.ca.
Anyone can make a referral to the SOCCT. Referrals are typically reviewed within 1-2 business days of submission.
The SOCCT works with materials, information, and processes designed through the National Association for Behavioural Intervention and Threat Assessment (NABITA).
Questions? Email: studentofconcern@mta.ca.
Once a referral is made
Referrals are generally first reviewed by the Case Manager who will determine what, if any, steps should be taken. This may include:
- a reach out to the student
- collaboration with another professional on the situation
- bringing the case to the full SOCCT
A person making a referral will be notified that a report has been received. If appropriate, the team will give a brief update to the reporter. Anonymity cannot be guaranteed.
The team typically meets weekly.
Members of SOCCT
The following are core members of the SOCCT. Designates take the place of core members when needed. Ad hoc members are included when deemed necessary.
- Cindy Crossman: Acting Director, Accessibility and Student Wellness (Chair)
- Darcy Cormier: Social Worker (Case Manager)
- Andy Hebert: Manager of Security and Ancillary Operations
- Charles Douglas: Residence Life Manager
- Vacant: Wellness Strategist
SOCCT outreach
The SOCCT offers a presentation to the campus community annually about the process and with information on providing support to students. Requests can also be made to present and consult with specific campus groups. If your group (Staff team, faculty, student group) is interested in having a presentation and workshop by the SOCCT, please email: studentofconcern@mta.ca
Important note: All information reviewed (reports, referrals, documentation) by the SOCCT are subject to the Right to Information and Protection of Privacy Act (RTIPPA), and the Personal Health Information Protection and Access Act (PHIPAA) which regulate the collection, use and disclosure of personal information and personal health information, respectively.