Technical help

Looking for technical help? Find out more at the links below:

Note: Apple has released a new operating system, Mac OS 11 (Big Sur). Computing Services does not recommend upgrading to Big Sur at this time. Find out more.


Due to the COVID-19 pandemic our Helpdesk employees are working remotely.

  • We are still here to assist you Monday to Friday between 8:30 a.m. and 4:30 p.m., excluding holidays.
  • We will be monitoring:
    • voicemail messages left at (506) 364-2473
    • e-mails to  
    • incidents created in the Samanage ticketing system
  • If you require more immediate assistance during open hours:
    • please contact (506) 224-0505 or (506) 224-0544
    • if there is no answer, we are currently on the line assisting other customers

Computing Services can assist you with:

  • Campus computers and printers
  • Audio-visual equipment
  • E-mail accounts
  • Username and passwords
  • Ellucian
  • Residence telephone and networking
  • Cell phones