Community update

Update on Microsoft 365 Service Disruption

13 Nov 2026

Please note that Microsoft is reporting gradual improvements following a service disruption that began Thursday, Nov. 12, primarily affecting M365 email services.

Mount Allison’s M365 email services appear to be restored as of 8 a.m. Friday, Nov. 13.

Users may continue to have trouble accessing email through Outlook or Mac Mail, and messages may be delayed in sending or receiving. Emails sent during the outage are expected to be delivered as services recover. Recipients should receive messages, which will continue to arrive as service is restored. 

Microsoft Teams Chats, calls, and meetings are generally working, although calendar features, including scheduling, may be affected. 

SharePoint and OneDrive File access appears unaffected, but email notifications about shared files may be delayed. 

Need to contact someone on campus? 

Visit mta.ca/directory to find contact information. Our social media accounts are also monitored daily, and we'll respond to your questions as soon as possible: 

Please keep these phone numbers handy: 

  • Campus Security: (506) 364-2228 
  • Student Affairs: (506) 364-2255
  • Computing Services Help Desk: (506) 364-2473

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