Updated Feb. 9, 2021  

Find out more about:

Entry into New Brunswick & self-isolation after the December break

Letter of Acknowledgement

Students are required to present a Letter of Acknowledgement from Mount Allison at the border in order to enter or re-enter New Brunswick.

The letter confirms you are required to be in the province to study, that your individualized self-isolation plan has been approved by Mount Allison, and that Mount Allison has obtained all other relevant information from you prior to your arrival.

To receive a Letter of Acknowledgment:  

  • Submit your arrival and self-isolation details by completing the self-isolation plan registration form
  • NOTE: If you have already submitted the form, but are changing your arrival date, please update your self-isolation plan details by submitting the form again. You will not need an updated Letter of Acknowledgement. If your arrival date is not changing, you do not need to re-submit the form.

The Letter of Acknowledgement will be sent to you by e-mail once approved. Please allow three to five business days to receive your letter. 

Entering New Brunswick
The Government of New Brunswick has an online registration form that must be completed by anyone entering the province: https://www2.gnb.ca/content/gnb/en/corporate/promo/travel-registration.html  NOTE: If you have already registered and are changing your travel dates, please do not register a new application. Update your travel dates by e-mailing TravelRegistration.EnregistrementVoyage@gnb.ca or calling 1-833-948-2800 (Monday to Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 10 a.m. to 2 p.m. Atlantic).

Students must also have the following documentation to show at the border: 

  • a Letter of Acknowledgement from Mount Allison to prove they are entering the province to study; students must fill out the self-isolation plan registration form in order to receive a Letter of Acknowledgement
    • NOTE: If you have already submitted the form, but are changing your arrival date, you must update your self-isolation plan details by submitting the form again. You will not need an updated Letter of Acknowledgement. If your arrival date is not changing, you do not need to re-submit the form.
  • a copy of your self-isolation plan, including detailed information about where you will be living, how you can be reached, how you plan to secure food and provisions during the isolation period, contact information of a friend or family member in the event of an emergency, etc.
  • a copy of your lease is recommended for off-campus students

Additional information for international students on entry into Canada can be found on our international students info page.

Welcome Centre
Students who are new to Mount Allison in January should visit the Welcome Centre in the Bookstore (located in the basement of the Wallace McCain Student Centre) on Jan. 24 from 8 a.m. to 10 p.m. to receive their student ID card.

All new students must also complete the contact information form. Forms will be available at the Welcome Centre, but we encourage you to download and fill in the form before you arrive, and bring a printed copy with you to speed up your check-in process.

Flight change reimbursement fees

If you were able to change your plans to arrive in Sackville at the later return-to-campus date, but you incurred change fees or penalties, please keep your receipts. The University will reimburse flight change fees. You can claim a reimbursement using the flight change fee reimbursement request form.

Self-isolation for off-campus students

Self-isolation means you must stay inside your place of residence and avoid physical contact with other people for 14 days. Mount Allison is required by federal and provincial regulations to check in regularly with students during their self-isolation period. You will be required to complete a questionnaire daily and will be called regularly.

Off-campus students who must self-isolate for 14 days upon their return should:

  • Make arrangements for 14 days of food and provisions before you arrive as you will not be able to stop at a grocery store on your way to your self-isolation location. Local grocery stores offer online order services. Local taxi companies provide food delivery service. The Tantramar COVID-19 Task Force helps to meet the needs of community members, including grocery deliveries, prescription pick-ups, etc.  
  • Grocery options:
    • Rose's Independent Grocer, 75 Main St., (506) 536-1349 — For pick-up or delivery, visit pcexpress.ca. Choose the delivery option from Sackville Cab when placing your order (or have a friend who is not self-isolating pick up and deliver).
    • Sackville Foodland, 11 Wright St., (506) 536-0679 — E-mail fl9299mgr@sobeys.com with your specific order. Include your name, contact number, and location. You will be called about payment information — Visa or Mastercard only. You will be asked about delivery options when called — Squires Courtesy Cab will deliver or you can ask a friend who is not self-isolating to pick your order up.
  • Restaurants that deliver:  

If your roommate/housemate needs to self-isolate:

  • Current provincial regulations state that you must self-monitor for symptoms of COVID-19 but not self-isolate, unless you are unable to limit direct contact with the person self-isolating. If the person self-isolating is unable to isolate away from others in the household, then the entire household must isolate.
  • For more information, read the Government of New Brunswick guidelines for self-isolation.

Self-isolation requirements for parents
Parents bringing students into New Brunswick are required to self-isolate upon arrival for 14 days or until they leave New Brunswick. Parents should comply with the public health guidance of their own area when returning home.

Self-isolation requirements in New Brunswick  

For more information on self-isolation requirements, visit:   

Leaving residence during an outbreak of COVID-19

To prevent the spread of COVID-19 during an outbreak, students residing on-campus in residence will require approval from the regional medical officer of health if they wish to move-out of a residence with a declared COVID-19 outbreak.

A student requesting to move out of their residence during a COVID-19 outbreak must follow these steps:

  1. Complete the province's Consent for Student's Leave from Residence During COVID-19 Outbreak form and submit it to Mount Allison’s director of accessibility and student wellness at wellness@mta.ca  
  2. Discuss the request with the director of accessibility and student wellness, who will forward the request to leave to the regional medical officer of health for approval. Permission will be subject to the student/family demonstrating they can meet Public Health requirements if the student leaves residence.

The regional medical officer of health has the sole authority to grant or deny permission to leave residence during a COVID-19 outbreak. The decision will be based on an assessment of risk and the regional medical officer of health will inform the student/family and the institution of the decision in writing.

When a residence has at least one confirmed case of COVID-19, or close contacts or suspected COVID-19 cases in either staff or residents, the regional medical officer of health will assess whether the residence can effectively be divided into affected and unaffected areas.

  • If yes, then residents from unaffected areas may be considered for leave or transfer to the family home.
  • If no, then all residents are considered to be at risk of infection and will be treated as a potential COVID-19 case. Leave or transfer out of the residence would be considered a risk to public health and the community and the regional medical officer of health will not consider leave or transfer requests.  

Return to the residence
A student who is granted permission to leave their residence is only permitted to return once the outbreak is declared over by the regional medical officer of health. The student should contact the institution to confirm when a return to residence is possible prior to returning to campus.

Residence life

Life in residence is a foundational experience for many Mount Allison students. However, the very things that make residence so cherished and fun (e.g. gathering in groups for social, academic, and leisure activities) also create opportunities for the spread of COVID-19.

In order to reduce the risk of transmission, and the risk of a major outbreak, as well as to adhere to Public Health requirements and recommendations, a number of new measures have been put in place in residences this year.

These measures are reviewed regularly and adjusted to reflect any ongoing changes to Public Health guidelines as well as the situation on campus and in the community.


  • All rooms are singles
  • Masks are required outside of rooms
  • 2-metre physical distancing must be maintained
  • No outside visitors are permitted in residence
  • One in-house visitor at a time is permitted per room
  • Residence lounges are open 24/7; physical distancing, masks, and capacity limits still apply; common areas have been reconfigured to adhere to physical distancing
  • Consumption of alcohol is not permitted in lounges
  • Kitchens are open a limited number of hours per day; a sign-up sheet system is in place to co-ordinate kitchen access
  • Enhanced cleaning protocols of washrooms, common areas, etc. have been implemented

Dining hall

The dining hall is operating as normal with changes implemented to follow Public Health protocols. Due to limited seating, access to Jennings Hall is limited to residence students only for 2020-2021. No off-campus meal plans are available.

  • The number of seats has been reduced in Jennings and changes to food stations have been implemented.
  • No “self-serve” options are available. Jennings staff are assigned to all stations and serve students individually according to what and how much they want.
  • A new “dash express” station is located upstairs in Jennings for students to have quick take-out options without entering the main dining hall downstairs.
  • There is meal service for lunch and dinner at Gracie’s to reduce traffic at Jennings.
  • The dining hall is offering dine in and dine out. Residents can use reuseable containers to take food from Jennings back to their rooms.
  • The dining hall is open seven days a week, opening at 7 a.m. on weekdays and 8:30 a.m. on weekends. Regular food service ends at 8:30 p.m. on weekdays and 7 p.m. on weekends, but from Sunday to Thursday a new express station with ready-to-go options remains open until 10 p.m. The earlier closure allows Jennings staff to thoroughly clean the building before re-opening the next day.